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Fleet · Bookings & Payments

Vehicle Rental Bookings

Every rental starts as a booking record — customer, vehicle, dates and payment — and stays a single source of truth from pickup through return and, if needed, refund.

Everything a booking needs, in one record

A booking captures the customer and phone number, the vehicle and its registration, pickup and return dates, the rate type and units it’s billed against, and whether a driver is included (and who). Payment is tracked as total, advance paid and security deposit, against the customer’s chosen payment method — with a branded booking voucher generated for the customer.

Refunds and cancellations stay accountable

When a booking is refunded, the record shows refund status, refunded amount, refund method and the date it was processed. A cancellation fine, if one applies, is tracked separately and marked as retained — so the financial trail for a cancelled booking is as clear as a completed one.

What this covers

Full booking record

Customer, vehicle, dates, rate and driver all captured on one booking.

Deposits & advance payments

Track total, advance paid and security deposit per booking.

Refund tracking

Refund status, amount, method and date recorded against the booking.

Cancellation fines

Cancellation fines are tracked and marked as retained when applied.

This is one part of Nexora Fleet & Rental

See how it works alongside Fleet Management, or explore the full Fleet workspace.