Refund Policy
Refund and service review policy.
Last updated: September 24, 2026
This page explains how Nexora Solution reviews refund requests for software subscriptions, business services, setup work and custom development.
Software subscriptions
Nexora subscriptions are reviewed based on the plan, activation status, billing cycle and support already delivered. If a refund is applicable, Nexora will confirm the approved amount and timeline after review.
Business services
Business service payments may include setup, staffing, consultation, managed support or custom work. Refund eligibility depends on whether work has started, scope has been approved or resources have been assigned.
Custom development
Custom development, implementation, migration and one-time setup work may be non-refundable once approved work has started. Any exception will be reviewed case by case.
How to request a review
Contact Nexora on WhatsApp (03194329754) or email (info@nexorasolution.online) with your business name, payment details, service name and reason for review. Nexora will respond with next steps.
Need help?
WhatsApp Nexora at 03194329754 or use the contact page to request a billing or service review.
Contact Nexora