Privacy Policy

Information we collect

We collect only the information needed to run the website, answer enquiries and provide our software:

• Contact details you give us — such as your name, business name, phone/WhatsApp number and email address — when you request a demo, send a message, sign up or leave a review.
• Account and business data you enter into the Nexora software (for example customers, products, invoices and staff records). This data belongs to you and is processed only to provide the service.
• Technical and usage data collected automatically, such as IP address, browser type, device type, pages viewed, referring page and the date and time of your visit.
• Information stored in cookies and similar technologies, as described below.

How we use information

We do not sell your personal information.

• To operate, maintain and improve the website and the Nexora software.
• To respond to enquiries, demo requests, support tickets and service requests.
• To create and secure user accounts, including fraud and abuse prevention.
• To measure website traffic and understand which content is useful to readers.
• To show advertising on this website, as explained in the advertising section below.
• To meet legal, tax and accounting obligations.

Cookies and similar technologies

Cookies are small text files stored on your device. We and our partners use cookies, local storage and similar technologies to keep you signed in, remember preferences (for example a dismissed pop-up), measure site usage and serve and measure advertising.

You can block or delete cookies in your browser settings. If you block cookies, some parts of the website or the software (such as signing in) may not work correctly.

Advertising and Google AdSense

This website uses Google AdSense, an advertising service provided by Google LLC, to display ads. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the Internet. Other third-party vendors or ad networks may also use cookies to serve ads on our site.

You may opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors’ use of cookies for personalised advertising by visiting aboutads.info or, in Europe, youronlinechoices.eu. Where required by law (for example for visitors in the EEA, UK and Switzerland), we ask for your consent before personalised ads are shown.

• Google Ads Settings
• How Google uses information from sites that use its services
• Google advertising cookies
• Digital Advertising Alliance opt-out (aboutads.info)
• Your Online Choices (EU)

Analytics and third-party services

We use trusted third-party services to run the website and the software. These providers process data on our behalf under their own privacy policies:

• Google Tag Manager and Google Analytics — website traffic measurement.
• Meta Pixel — measuring the performance of our Facebook and Instagram campaigns.
• Google Firebase — account sign-in, secure database hosting and file storage.
• Cloudflare — website hosting, security and content delivery.
• Tawk.to — the live chat widget on the website.
• Paddle — processing of online subscription payments. We do not store full card details.
• WhatsApp (Meta) and email providers — sending messages you request or that are needed for your account.

How we share information

We share information only with the service providers listed above, when you ask us to (for example to connect an integration), to protect our rights and users’ safety, or when required by law. If Nexora is involved in a merger or sale of assets, information may be transferred as part of that transaction under the same protections.

Data retention and security

We keep personal information only for as long as needed for the purposes above or as required by law. Account data is kept while your account is active and deleted or anonymised after closure unless we must keep it for legal or accounting reasons.

We use encryption in transit (HTTPS), access controls and role-based permissions to protect data. No method of transmission or storage is 100% secure, but we work to protect your information and review our safeguards regularly.

Your choices and rights

You can ask us to access, correct, export or delete your personal information, or to stop sending you marketing messages, by contacting us using the details below. Depending on where you live (for example under the GDPR or the CCPA), you may have additional rights, including the right to object to or restrict processing and to complain to a data protection authority.

Children's privacy

This website and the Nexora software are intended for businesses and are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.

Links to other websites

Our pages and blog articles may link to other websites. We are not responsible for the content or privacy practices of those websites, and we encourage you to read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last changed. Significant changes will be highlighted on this page.

Contact us

For privacy questions or requests, contact Nexora Solution by email at info@nexorasolution.online, on WhatsApp/phone at 03194329754, or through the contact page on nexorasolution.online.