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CRM · Customer Records

CRM Customer Records

Once a lead converts, it becomes a customer record in Nexora CRM — with contact details, type, and a running wallet balance that updates automatically from sales.

One profile, every detail

Each customer record holds name, email, phone, company and a customer type, plus a status and creation date — the same fields a sales or account manager needs on a call without switching screens.

Wallet balances that move with real activity

Customer wallet balances — credit and dues — update automatically as sales are recorded, the same wallet mechanism used at the POS counter. That keeps a customer’s outstanding balance accurate without a manual reconciliation step, whether the sale happened through CRM, retail POS or another connected module.

What this covers

Full contact profile

Name, email, phone, company and type on one customer record.

Wallet balance

Credit and due balances update automatically as sales happen.

Status & history

Every record carries a status and creation date for account tracking.

Connected to sales

Customer records link directly to invoices and sales activity.

This is one part of Nexora CRM

See how it works alongside Leads & Pipeline, or explore the full CRM workspace.