Walk-in by default
Every sale starts without a customer record required.
Retail POS · At the Till
Retail Customer Records
Retail customer records in Nexora live at the till, not in a separate contact list — every sale starts as a walk-in and only becomes a saved customer when it’s worth keeping.
Walk-in by default
Every sale defaults to "Walk-in Customer" — no record required to check out. A cashier can search for a saved customer by name or phone mid-sale, or add a new one with just a name and phone number, without leaving the till.
The rule behind due sales
A due (credit) sale can only be recorded against a saved customer — a walk-in sale can’t carry a balance due. That one rule is what ties customer records directly to how the till actually works, rather than being a general contact list attached to the POS.
What the till shows about a customer
Once selected, a customer’s record carries their type, status and wallet balance, and the receipt records exactly who the sale was billed to — walk-in or saved — for that transaction.
What this covers
Quick capture at checkout
Search a saved customer or add one by name and phone mid-sale.
Due-sale rule
Only a saved customer can carry a balance due — walk-ins can’t.
Wallet balance at the till
Customer wallet balance is visible and updates from the sale.
This is one part of Nexora Retail POS
See how it works alongside Billing & Checkout, or explore the full Retail POS workspace.