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Restaurant POS · Kitchen Operations

Kitchen Order Ticket (KOT) System & Kitchen Display

Every order placed at the counter becomes a Kitchen Order Ticket the kitchen can act on immediately. Nexora’s kitchen display groups active KOTs into three live columns — Pending, Preparing and Ready — so kitchen staff always know what to cook next and front-of-house always knows what’s coming out.

A live board, not a paper ticket

Each ticket on the kitchen display shows its KOT or order number, the table (or order type for takeaway and delivery), how long it has been waiting, and the full item list with quantities — for example "2x Chicken Karahi". Orders are grouped by kitchen station, so a multi-section kitchen sees only what belongs to it.

One tap to move a ticket forward

Kitchen staff move a ticket forward with a single action — Start, Mark Ready, then Serve — and the system only allows forward progress, so a ticket can’t accidentally be pushed backward mid-service. Every status change syncs in real time, so the counter and the kitchen display are never out of step, even across multiple devices.

The order list behind every ticket

Beyond the live board, the full Orders screen tracks every order by table or type, customer, items, total, payment status and order status (Pending, Preparing, Served or Cancelled), with payment shown separately as Partial, Paid or Cancelled. Any order can be reopened to edit its status, adjust the paid amount, record a cancellation reason, print the ticket, or jump straight into billing.

  • Today Report breaks the day down by order type, category, and includes same-day expenses
  • Every printed KOT and receipt is available for reprint from the order list

What this covers

Pending → Preparing → Ready → Served

A guided, forward-only status flow keeps the kitchen and the floor reading from the same ticket state.

Table or order-type tagging

Dine-in tickets show the table number; takeaway and delivery tickets show the order type instead.

Station-grouped tickets

Kitchens with more than one prep area see only the tickets relevant to that station.

Same-day sales & expense report

A Today Report rolls up order-type sales, category sales and logged expenses for the shift.

This is one part of Nexora Restaurant POS

See how it works alongside Table Management, or explore the full Restaurant POS workspace.